Refund Policy

We have a 7-day return policy on watches, which means you have 7 days after receiving your watch to request a return for not as described items only.

To be eligible for a return, your item must be in the same condition that you received it, with the same contents as when you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Worn items will not be eligible for return.

To start a return, you can contact us at 989-206-6393. Please note that returns will need to be sent to the following address: 21830 Greenfield Road, Oak Park MI 48237, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 989-206-6393 or fill out the contact form.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Right to cancel order(s)

All orders, whether initial or additional, are subject to acceptance by and shall only become effective upon confirmation by My Watch Time Piece.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, refunds will be processed within 7 days. 
If more than 7 business days have passed since we’ve approved your return, please contact us at 989-206-6393

HOW DO I PURCHASE A WATCH FROM MY WATCH TIME PIECE

We insist on making it easy to purchase a luxury watch in person or online. Customers can make an appointment to visit our retail store Monday-Friday in Oak Park, Michigan, or simply go to My Watch Piece to purchase one of the watches listed and have it shipped straight to you..

We offer a 7 day return policy for watches not as described. Outside of the 7 day return policy we offer a buyback.

 

Full refund policy can be found here:  Refund Policy

The best price that we offer is our wire/cash price, which is the price listed. We do not offer any further discounts as we already provide the best pricing and product in the market. 

For international orders (outside of USA) we accept wire transfer as payment only. International shipping rate varies based on location, our sales represenatative’s can quote you on this. Your package will ship once payment is cleared and your order is approved. Delivery time is usually within 3-5 days once wire clears. We do not calculate duty, as that is the responsibility of the buyer.

We speciliaze in Rolex, Audemars Piguet, Patek Phillipe, Richard Mill, and VC. The majority of our IN STOCK inventory consist of Rolex, but we do stock the other brands mentioned here and can order/source any watch from any brand in a about 24-48 hours.

We can source just about any watch from any brand within 24-48 hours.

 

  1. Let us know which model from which brand watch you are looking for.
  2. Info needed: brand, model, new or pre owned, which dial, and time frame.
  3. We will get you a quote within 24 hours.
  4. Place deposit to secure watch and have it ordered.
  5. Once the watch arrives to our store, we will bill for the balance and watch will either be shipped or can be picked up in store.